Crew Chief

Crew Chief
Position Description:
  • Supervises and trains fixed site or mobile collection and support staff.
  • Coaches and mentors fixed site staff regarding appropriate adherence to SunCoast's  SOPs, personnel policies and customer service activities.
  • Utilizes Employee Notification system to report and document SOP or policy violations if they occur.
  • Assists with activities related to marketing and public relations, including but not limited to communication with recruitment and communications departments regarding special promotions and distribution of promotional items.
  • Greets and registers donors and patients. 
  • Performs all front desk duties.  Coordinates with physician office staff for collection of products from autologous, directed and therapeutic donors and patients.
  • Determines donor suitability. 
  • Performs phlebotomy for the collection of whole blood units or testing samples.  Operates automated equipment to collect red cell, plasma and platelet products.
  • Provides post-donation care and instructions, including treatment of adverse reactions.
  • Assures proper storage of blood during collection operations and prepares for transport.
  • Performs donor record review and data entry.
  • Performs QC, maintenance, calibration and validation of section equipment.  Reports malfunction or deviation to manager.
  • Monitors and maintains inventory of supplies.  Reports inventory levels to manager.
  • Meets established collection goals.
  • Assists with the coordination of fixed site facility maintenance.  Maintains a clean, safe and organized work environment.
Donor Services
Hours or Shift:
Full Time - General business hours, and as needed to meet department needs
High school or equivalent experience
none - prefer medical related licensure or certificate

Experience: 1 year supervisory; additional blood bank production experience considered in lieu of supervisory experience, plus 1 year automated collections. 1 year automated collections, plus 1 year Crew Chief-I  ( For Crew Chief II position ).

Essential Functions:

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